Returns & Exchanges

At COAT Paints, we want you to be completely satisfied with your transformation; however, because our paint is freshly tinted to order, we can only accept returns on unused painting accessories and unopened wallpaper within 30 days.

1

Check Eligibility

Ensure your items are unopened, in their original condition, and are not custom-tinted paint products, which are non-returnable.

2

Contact Support

Email our customer experience team with your order number to request a return authorization and receive the correct return shipping address.

3

Pack Your Items

Securely package your items in their original shipping box to prevent damage during transit, ensuring all seals remain intact.

4

Ship and Refund

Send your parcel back via a tracked service; once received and inspected at our warehouse, your refund will be processed within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing